Terms
Terms and Conditions
Terms and Conditions – Maverick Seven Group
Welcome to Maverick Seven Group (“Maverick,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website and the advisory, business management, and project management services we provide. By accessing our website and using our services, you agree to these terms. Please read them carefully.
1. Services Offered:
– Maverick Seven Group provides Management Consulting services, Project Management services, and long term contracts tailored to your specific business needs. The Management Consulting are primarily conducted remotely using Zoom or other virtual platforms, unless otherwise agreed upon. The other two main services are based on a seperate and bespoke made agreement.
2. Payment:
– Payment terms will be specified in the service agreement. All fees are quoted in GBP and are subject to applicable taxes.
3. Booking and Cancellation:
– Services must be booked in advance. Cancellations made within the specified time frame outlined in the service agreement may be subject to a cancellation fee.
4. Intellectual Property:
– Any materials or deliverables provided during our services are for your personal use only and may not be distributed, shared, or reproduced without our written consent.
5. Confidentiality:
– We respect the confidentiality of the information you share during our services and will not disclose it to third parties without your consent. All services are bound by a non-disclosure agreement.
6. Limitation of Liability:
– Maverick shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
7. Governing Law:
– These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
8. Changes to Terms:
– We may update these Terms and Conditions from time to time. Any changes will be posted on our website.
9. Termination:
– We reserve the right to terminate our services at our discretion if you violate these terms or engage in inappropriate conduct.
10. Contact Us:
– If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected]
By using our website and services, you acknowledge and agree to these Terms and Conditions. These Terms and Conditions are effective as of 1st August 2023.
We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.
Refund Policy – Consulting Services
At Maverick Seven Group, we are committed to providing high-quality consulting services to our clients. However, we understand that there may be circumstances in which you might need to request a refund for our consulting services. This Refund Policy outlines the conditions under which refunds may be issued.
1. Eligibility for Refunds:
– Refunds may be considered for hourly consultancy services delivered via Zoom.
– Refund requests must be made within 7 days of the completion of the consulting session.
2. Non-Eligibility for Refunds:
– Refunds will not be provided for any consulting services after the 7-day refund window has passed.
– Refunds will not be issued if the consulting session has been completed and the agreed-upon time has been used.
3. Refund Process:
To request a refund, please send an email to [contact email] with the subject line “Refund Request.” In your email, please provide the following information:
– Your full name
– Date of the consulting session
– Reason for the refund request
– Any additional relevant details
4. Refund Decisions:
Refund requests will be evaluated on a case-by-case basis. We reserve the right to decline refund requests if we find that the service was provided as agreed and meets the expected quality standards. If your refund request is approved, the refund will be issued using the same method of payment that was used for the original transaction.
5. Contact Us:
If you have questions or concerns about our Refund Policy or if you need to request a refund, please contact us at [email protected]. Our team will be happy to assist you.
Please note that this Refund Policy only applies to consulting services provided by Maverick Seven Group and does not cover any other products or services. This Refund Policy is subject to change, and the most up-to-date version will be available on our website. This Refund Policy was last updated on 1st August 2023
Making a complaint
If you are not satisfied with the response, please contact us at [email protected] with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.info
